from the beginning
Andrew Campbell joined Woodlands in April of 2002 and became the registered manager in March 2011. Being a small and family run home Andrew believes that it is very important to have a hands on approach and makes sure he is always available to all his residents, their families and his staff.
HOW DID IT ALL START
Overview And Experience
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I was brought up around care homes as my mother owned one which meant I was always around older people and learned valuable skills without even knowing it from a very young age. The only care setting I have ever worked in is Woodlands. I joined in 2002 after completing a course in sports science and decided I wanted to assist in the family business. I started with maintenance and finance roles within the company. In 2011 I got the official title “Registered Manager” and I have enjoyed getting to know every facet of the business before taking the step up to home manager.
What I find most rewarding is making a difference to families’ lives. Families will never plan to put their loved one into a Dementia care home so when this happens it is probably the most difficult decision they will ever make. To be able to help with that process by making sure their experience is very positive and smooth gives me a great sense of pride and I am confident that I do this with all the families I come into contact with. I make sure the families coming to see the home know that Woodlands is their loved ones home from home and, where possible, they can continue their lives as they did in the community here at Woodlands.
My staff are the face of the company and i’m delighted to say we have a great team here at Woodlands. We have a number of senior staff who have been working for us for many number years and this is because they love what they are doing here. We have an open door policy, so please feel free to pop in any time and I am sure you will get a warm greeting from one of our team.
Working TOGETHER AS ONE
MEET THE TEAM
Lubna Mahmood – Deputy Manager
Lubna joined the Woodlands team in July 2023, and is responsible for the overall running of the floor. She oversees the entire care team and looks after 19 residents.
From dealing with the day-to-day medication, ensuring doctors are on site if needed, and providing information to families, Lubna makes sure residents are well looked after, as this is their home, and the care team are the guests.
Overlooking fire safety and assuring kitchen procedures are upheld are within her role as the Deputy Manager.
She guarantees that each resident is carefully cared for, and all staff matters run smoothly.
+44 (0)1895 634 830
SANDI EVANS - PA & OFFICE MANAGER
With over 20 years of in the field, Sandi has extensive knowledge and experience in adult care.
Sandi joined the team in August 2018 and is a key member of the management team.
In her capacity as Office Manager, Sandi supports both the Deputy Manager & Manager, Woodlands Club with Administration and Finance.
Sandi is also our Safeguarding Office for Personnel. She is qualified in Mental Health and is a LGBT+ Champion, Dignity Champion with qualification in Secretarial Diploma and Business Management.
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Natalee – Carer
Natalee looks after the residents, keeps up to date with their needs, and allocates teams on shift. She is responsible for facilitating trainings and induction. Liaising between health professionals and residents, as well as care planning and documentation, form part of her role.
She stays informed on the emergency plans and stands in for the Deputy Manager when she is out of office.
Sharon – Activity Co-ordinator
Sharon sets up and leads group activities, ensuring residents are kept busy, engaged, and mentally stimulated. She also spends quality time with them one-to-one, to assure they are all well looked after and entertained.
Residents also enjoy regular outings, organised and overseen by Sharon.
Lorraine – Catering Manager
Lorraine joined the Woodlands team in September 2020, and has Level 4 Food Safety & Hygiene training. She ensures that all allergy requirements are met, engages with residents’ families openly and is very flexible in meeting their needs.
She puts on special meals on national holidays, assuring residents do not miss out on the fun.